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FREE IT Health Check

Did you know we offer all new clients a Free on-site IT Health Check?

Contact us now for details and to book your Free IT Health Check

Recent Projects

Client: A Caerphilly based organisation

Client Brief: The client required an affordable, integrated server solution to improve efficiency and security for staff and to connect easily with it's clients and partners.

Our Solution: Implemented a Microsoft Small Business Server 2008 solution to provide staff with email, shared calendars and secure access to data while in or out of the office. A Microsoft Sharepoint Server based client portal was configured to allow access for clients and partners. The project was delivered on-budget and on-time.

Services from Securion Technology

Because each business is different we have the skills to give you just what you need, we have full range of services to help you plan, implement and support your IT infrastructure.

Take a look at the services we can offer and if you would like to know more then hop over to the Contact Us page.

Planning

• FREE IT Health Check
  • We offer all new clients a Free on-site IT Health Check where we will spend up to 4hrs looking over your existing systems and talking with your staff, then we will produce a report for you detailing what we have found and any recommendations that we may have. This is a no obligation service and is available to new and old clients who have not had an IT Health Check from us in the last 12 months.
• Consultancy
  • Take advantage of our expertise and knowledge by booking one of our consultants to come and talk with you. Whether you want to improve your current IT system or just want to get the best out of what you already have, we can help you.
• Project Management
  • Professional project management is the key to successful deployment of any major IT system. Securion Technology use experienced project managers to co-ordinate with all parties to ensure total satisfaction.
• IT Reviews & Security Audits
  • We offer comprehensive audits on all aspects of your IT infrastructure to ensure users are experiencing maximum performance and reliability and protection from your systems. Security audits are based on OSSTM and ISO17799:2005 and consists of a review of both your physical and IT environment, we can then report what you are doing well or possibly what can be improved.
    
    
  • We can also offer more tailored security audits such as Vulnerability assessments or Penetration tests (black box/white box), we use the latest techniques and open source tools to replicate as closely as possible what a real malicious user would do.
• Business Continuity & Disaster Recovery Planning
  • As firms become totally dependent on their IT systems, the design of the IT solution is critical in minimizing the chance of any single component failure which may cause total system loss. This would ultimately result in costly downtime for your business. We provide practical experience in assessing the risks associated with unexpected disasters and ensure that your business can continue if the worst happens.
    
    
  • Disaster recovery is more than just protecting against a major disaster, the most basic form of disaster recovery is to take a successful backup of your data. However, there are a considerable number of firms who fail to do this. Of greater concern, is that they are unaware of the inadequacies of their backup solution. We provide a comprehensive disaster recovery service for all aspects of your IT and any risks. A report can then be produced which will help form the basis of a business continuity and disaster recovery plan.
• Developing & Implementing IT and Security Policies
  • IT and Security Policies form a cornerstone of a successful IT system, without these it will be very difficult to plan, manage or enforce any disciplinary action against users taking advantage of your IT system. Let us develop and implement a set of policies that are right for you and start taking control of your IT systems.

Implementation

• Hardware & Software Installation
  • We install and configure most IT equipment for you such as PCs, Laptops, Servers, Printers, Smart Phones, PDAs, Scanners etc.
    
    
  • We install and configure most PC and Server Software such as Microsoft Office, Sage Accounts, Microsoft Server, Microsoft Exchange and Microsoft Sharepoint etc.
• Network Installation
  • We provide installation and configuration of Network Switches, Routers, Wireless Access Points, Bridges, Site to Site VPN and Client to Site VPN.
• Security Systems
  • We provide installation and configuration of Anti-Virus, Anti-Spyware, Firewalls, Intrusion Detection, Intrusion Prevention, Anti-Spam, Web/Email Filtering and Data Encryption systems.
• Systems & Data Migration
  • We provide a full migration strategy and implementation ensuring only minor disruption to your business while transferring to a new IT system or Server. We can also provide experienced contractors to help you if you just need an extra pair of hands to complete the job.
• Bespoke Software Development
  • Why use off the shelf software when you can have software written for you that does exactly what you want and no more. We develop custom software whether it be Word/Excel Macros, Access Databases, .NET Applications, Crystal Reports or more, we have over 20+ years experience of developing and integrating custom software. If you have a specific software requirement then contact us to see how we can help.

Support

• TechCare Support Services
  • TechCare PG - TechCare PG provides support for businesses who do not want to commit to an annual or monthly contract, TechCarePG provides an on-site engineer on a next available slot basis (normally within 5 working days) if the issue is urgent a Priority Callout is available which guarantees a visit within 1 working day.
    
    
  • TechCare1 - TechCare1 support is ideal for smaller businesses with standalone PCs, peer-to-peer or client-server networks. Our technical team provides fast expert telephone/email and remote support based on a monthly contract to keep your IT systems running smoothly. Where issues cannot be resolved remotely we can provide On-Site engineer visits at a discounted rate for all TechCare 1 customers.
    
    
  • TechCare1 Plus - TechCare1 Plus support provides the same quality service as our TechCare1 service plus the additional benefits of unlimited remote support plus a number of on-site support sessions included in the contract.
    
    
  • TechCare2 - TechCare2 support is a comprehensive support package designed to take care of all of your IT concerns, it is ideal for small to medium businesses with a client-server network who do not have a full time resident IT technician. Our technical team will provide you fast expert on-site, telephone/email and remote support based on a monthly contract providing you with a managed support package to keep your IT systems running smoothly Where issues cannot be resolved remotely we can provide On-Site engineer visits at a discounted rate for all TechCare2 customers.
    
    
  • TechCare2 Plus - TechCare2 Plus support provides the same quality service as our TechCare2 service plus the additional benefits of unlimited remote support plus a number of on-site support sessions included in the contract.
• Software & Network Support
  • We provide support for all current versions of Microsoft, Linux and Citrix Server Operating Systems. The software support contract provides access to experienced engineers to help in the speedy resolution of operating system issues that may arise, such as system crashes, driver incompatibilities, application incompatibilities and other relevant issues.
    
    
  • By supporting both hardware and Operating System software, Securion Technology becomes a single point of contact for all system problems, meaning that customers do not have to spend valuable time deciding on whether a system problem is related to the hardware or Operating System.
    
    
  • Additional support contracts can also be taken out for support of Server applications such as IIS, SQL and Exchange. The majority of the issues logged by our support engineers are resolved over the phone or by remote diagnostics and fault resolution.
• Security/Incident Support
  • We understand that security issues can be difficult to remedy and security systems hard to maintain. A Security support contract provides experienced security engineers to help diagnose, fix, problem solve and update your security infrastructure to ensure your systems are always as secure as possible at all times.
    
    
  • We also provide an emergency 24x7 Incident Response call out service to registered clients in the event of a major security event, this involves forensic investigation of the security breach and remedial action taken immediately to get your system secured and back in service as quickly as possible.